Knowledgebase

Click on the category to browse FAQs.

• Getting Started (3)

  How to Get Started with Golden Records Online

  1. Creating An Account
  2. Logging In
  3. Lost Password
• Subscriptions (4)

  FAQ on Subscriptions

  1. Can I Pay Offline?
  2. How To Change or Cancel Subscription
  3. What Happens When The Trial Ends?
  4. Why Have I Been Charged at the End of the Free Trial?
• Using Golden Records Online (12)

  FAQ related to Golden Records Online

  1. Can I Use the Dates of My Club's Seasons?
  2. Club Record Not Found
  3. Entering a score of MB or GMB standard does not produce an MB or GMB classification
  4. How Do I Change the Currency and Date format?
  5. Incorrect Classification