Golden Records Online / Faq

Frequently Asked Questions

  1. Can a 20-year-old marked as 'Senior' still compete in Under 21 competitions?  
  2. Can I edit the handicap and classification tables myself?  
  3. How are changes to the handicap and classification tables made?  
  4. How are the handicap and classification tables updated in the system?  
  5. How do I change an age group name and consolidate all associated scores?  
  6. How do I change my browser settings to display dates and currency in UK format?  
  7. How do I fix incorrect target group display for Gentlemen Master and Ladies Master?  
  8. How do I record a score in Golden Records that counts toward Bowman classification?  
  9. How do I rename an age group in Golden Records Online?  
  10. What conditions must be met to qualify for Bowman classification?  
  11. What controls how dates and currency are displayed in my account?  
  12. What happens if I don't pay after my trial ends?  
  13. What happens to my subscription when my trial period ends?  
  14. What is the purpose of age group links in the records system?  
  15. What is the purpose of lookup values in age group configuration?  
  16. What score status do I need to set in Golden Records to qualify for Bowman classification?  
  17. What score status should I use in Golden Records for Bowman classification?  
  18. What score statuses are available and how do they affect classifications?  
  19. What score statuses should I use for different types of shoots?  
  20. What should I do if a round doesn't match a recognized type?  
  21. What should I do if a round is labeled as 'Unmatched'?  
  22. What should I do if Golden Records creates an 'Unmatched' season?  
  23. What should I do if I notice outdated handicap or classification information?  
  24. What should I do if I notice outdated information in the master tables?  
  25. What should I verify after merging duplicate age groups?  
  26. What's the difference between the 'Junior' flag and the age group classification?  
  27. When will I be reminded that my trial is ending?  
  28. Where can I shoot to qualify for Bowman classification?  
  29. Why are dates and currency showing in US format instead of UK format?  
  30. Why are dates showing in MM/DD/YYYY format instead of DD/MM/YYYY?  
  31. Why do Master age groups show as 'Men' or 'Women' instead of '50+' in the mappings?  
  32. Why does Golden Records show a lower classification (Archer) instead of Bowman for my score?  
  33. Why does Golden Records show a score as 'Archer' when it should be 'Bowman'?  
  34. Why does my score show an 'Archer' classification when it should be 'Bowman'?  
  35. Why don't my club's season dates match Golden Records' seasons?  

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